Your friend in London

Terms & Conditions

BuddyLondon Terms & Conditions

Last updated: 1/3/2016

Welcome to the website and terms and conditions for use.

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using operated by BuddyLondon (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by BuddyLondon. BuddyLondon has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that BuddyLondon shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


  • You can pay as you go or choose from a variety of goodybags of texts, minutes & data that you can set to automatically recur or change each month.
  • You can also buy top-up vouchers in newsagents.
  • Giffgaff is an online service only. You will need to activate your SIM and manage your account online.
  • You will need an unlocked phone.
  • Giffgaff does not have call centres but an army of members and agents providing super speedy (24/7/365) online support.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Please also read the following:

Privacy Policy
Refund Policy
Delivery Information

Contact Us
If you have any questions about these Terms, please contact us: